The Components of the Spiral:

Initiating - Team members come together to establish their relationships and direction. They begin to create a sense of belonging and trust.

Visioning - Team members envision what they can create together, see the possibilities for developing breakthrough solutions, and realize that they can accomplish far more collectively than separately.

Claiming - Team members empower themselves by defining the goals, roles, competencies and resources necessary to realize their shared vision.

Celebrating - Teams recognize and affirm both their collective and individual accomplishments and acknowledge what their work as a team has made possible.

Letting Go - Team members acknowledge and accurately communicate their frustrations, disappointments, and withheld thoughts in a manner that is forthright and constructive. This clears the way for future endeavors.

Service - Service is the Spiral's core. Commitment to all elements of the Spiral results in the team's capacity to serve customers with integrity and exceed expectations.